TERMS AND CONDITIONS

Ordering

To order an item please use the shopping cart, which you must add the products you wish to order. If you have entered your email address correctly, you will receive an order confirmation from Hvelplund on the e-mail. This is proof that the order is registered. The goods can be delivered as soon as possible via courier to domestic recipients. Foreign shipments can take place only after prior agreement. If the goods are not in stock, we will contact you with information about possible delivery time.

Rates

All the prices indicated in the webshop are including vat. 25 % vat. Subject to force majeure, tax changes, sold out goods and typographical errors. All prices are exclusive of shipping costs.

Shipping

The goods are sent by courier, so we can follow it and in the event of loss or damage, ask the courier responsible. Shipping domestic costs 186,00 DKK. As an alternative, the goods can be picked up in one of our stores, without payment of freight.

Payment

In our webshop can you pay with the following cards: Visa, JCB, Dankort, Mastercard, American Express, Maestro, ShopifyPay, ApplePay and GooglePay. We will debit the amount from your account when the goods are sent.

At the offers can not be paid with Forbrugsforeningskort.

Personal data

When you shop in our webshop you will need to register with the following personal information: Name, address, postcode. and city, phone number and e-mail.

Return/exchange

You have full right of return.

  • If you wish to return an item, you must give the notice within 14 days after receipt, and then you have 14 days to send it back.
  • You can cancel a purchase, even if the item has been used
  • A product is only used if it is used beyond what is possible to test the product in a physical store. If the item is used, it will be an evaluation of what the item as used, can be sold to another consumer. A possibly. impairment the consumer must not have a return.
  • By withdrawal of the purchase paid the amount back to the same card from which the purchase is made, however, within a period of 14 days.
  • If a product is returned to out the return slip is used, you can use this returneringsblanket.


Complaint

We inspect all the goods before shipment. Should, however, be an error or shortage of the goods, should the goods as soon as possible and no later than 14 days from the date of receipt will be returned. All returns must be shipped and must be accompanied by returneringsblanket.

Cookie policy We use cookies on hvelplund.dk. You accept by pressing accept. Want to know more about our cookies and how to delete them, please click on the link below.

Pre-loader
English