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RETURN AND DELIVERY
You have a full right of return on all items purchased on hvelplund.dk *
If you want to return an item, you must notify us within 14 days of receipt, and then you have 14 days to send it back. You can undo a purchase even if the item has been used. An item is only used if it is used in addition to what is possible by trying out the item in a physical store. If the product has been used, a concrete assessment is made of what the product as used can be sold for to another consumer. A possible impairment, the consumer must not be returned.
Upon cancellation of the purchase, the amount is paid back to the same payment card from which the purchase was made, however, within a period of 14 days.
If you want an item returned, the return form must be used, you can use this return form.
* If the item is a special order, the right of return may lapse. We will contact you after your order, if this is the case.